Shipping & Delivery Policy

 

Welcome to WAJD! We aim to provide you with the best shipping experience possible. Below, you'll find all the details about how we handle shipping and delivery.

Processing Times

  • Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.

  • You will receive a notification once your order has shipped.

Shipping Options & Delivery Times

We offer the following shipping options:

  1. Standard Shipping:

    • Within UAE: Delivery Time: 1-2 business days.

    • Outside UAE: Delivery Time: 5-7 business days.

    • Cost: Free.

Please note: Delivery times may vary due to unforeseen circumstances.

Tracking Your Order

Once your order has shipped, you will receive a tracking number via email to monitor your package’s journey. Please allow up to 24 hours for tracking information to update.

Customs & Duties (For International Orders)

Customers are responsible for any customs duties or taxes imposed by their country of residence. Please check with your local customs office for more information.

Lost, Stolen, or Damaged Packages

If your package is lost, stolen, or arrives damaged, please contact us immediately at Info@wajd.ae. We’ll work with you to resolve the issue as quickly as possible.